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Privacy Policy

This Privacy Policy explains how Xpillar ("we", "us", "our") collects, uses, discloses and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This policy applies to our website, platform and related services (collectively, the "Platform"). By accessing or using the Platform, you are deemed to have read and agreed to this Privacy Policy.

1. Introduction

Xpillar operates an online property listing and information platform that allows property owners and agents to advertise properties and allows users to submit enquiries.

We are committed to protecting your personal data and handling it responsibly and transparently.

2. Personal Data We Collect

We may collect personal data that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Contact number
  • Enquiry and communication details
  • Property-related information (where applicable)

We may also collect limited technical information automatically, such as IP address, browser type, device information, and usage data through cookies and analytics tools.

We do not intentionally collect sensitive personal data. Please do not submit such data unless specifically requested by us.

3. How We Use Your Personal Data

Your personal data may be used for the following purposes:

  • To operate, manage and improve the Platform
  • To process and forward enquiries to relevant property owners or agents
  • To facilitate communication between users
  • To respond to your requests, questions or feedback
  • To send service-related notices and updates
  • To comply with legal and regulatory requirements

Marketing communications will only be sent where permitted by law and with your consent.

4. Disclosure of Personal Data

We may disclose your personal data to:

  • Property owners or agents you enquire with
  • Our internal team and service providers who support Platform operations
  • Professional advisers or authorities where required by law

We do not sell or trade your personal data to third parties.

5. Cookies & Analytics

We use cookies and similar technologies to:

  • Remember user preferences
  • Analyse traffic and usage patterns
  • Improve Platform functionality and performance

You may disable cookies via your browser settings. However, some features of the Platform may not function properly if cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect your personal data from loss, misuse, unauthorized access or disclosure. However, no online transmission is completely secure, and absolute security cannot be guaranteed.

7. Data Accuracy

You are responsible for ensuring that the personal data you provide is accurate, complete and up to date. Please inform us of any changes to your information.

8. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law. Thereafter, the data will be securely deleted, anonymised or destroyed.

9. Your Rights

Subject to applicable laws, you may:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Withdraw consent for certain data processing

Requests may be submitted by contacting us using the details below.

10. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing any personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Platform after any changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, requests or concerns regarding this Privacy Policy or your personal data, please contact:

Xpillar

Email: support@xpillar.com

Your privacy matters to us. We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

Privacy Policy | XPillar